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About Us

About us

We offer customised solutions in the areas of Process Consulting, Digital Transformation and Outsourcing to businesses, helping them gain and sustain a competitive edge.

Our Process Consulting and Digital Transformation helps your business improve competence and performance. We work with you to understand your activities and offer solutions that simplify processes and enhance efficiency, helping you transform your operations.

Our strong presence across geographies backed by our efficient team of over 200 qualified and experienced professionals helps us provide outsourcing solutions to hundreds of businesses across Australia, New Zealand, United Kingdom, United States, Canada, Hong Kong and Singapore. This experience has helped us with a deep understanding of diverse business practices across regions. Our well-established delivery centres in India and Malaysia enable us to deliver 24/7 something our clients leverage effectively to overcome their staffing/ resource challenges.

Among our key differentiators is our ability to understand in detail, the process dynamics of each business, and put together a specific solution that meets their growth objectives.

Our Differentiators

Multiple Service Delivery Centres

We have a global presence with offices in Australia, UK, and US, backed by well-staffed delivery centres in Bangalore, Vizag, Ahmadabad and Mohali in India, and Penang in Malaysia enabling us to support our clients 24×7.

Our resources as an extension of your team

Our resources are trained in the client’s business practices and processes and can act as a virtual extension of the team ensuring seamless delivery.

In-depth expertise

We have professionals with vast experience in various domains and a thorough knowledge of rules and compliance requirements in specific client regions

Secure Data

We work with clients across the globe and take the issue of data protection very seriously. We are an ISO 27001 and ISO 9001 certified company.

Customised solutions

We design solutions to meet specific client requirements and offer flexible engagement models. Our resources can be engaged full time/ part time, or on a transactional basis. We also offer dedicated teams that act like a virtual extension of the client’s team.

Wide range of services

Having the right process and technology in place is the key to successful outsourcing and that is what we specialise in.

Digital marketing

We believe in growing with our client and look beyond just service delivery. Our digital marketing service is aimed at increasing our clients’ business.

Our Journey

Milestones - Valenta BPO Australia