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About Us

About us

We offer customised solutions in three main areas including process consulting, digital transformation and outsourcing. All three services are designed to assist your business to improve competence and performance, whilst reducing costs.

Businesses operating in fiercely competitive markets require a competitive advantage, and we are able to provide you with this through our vast knowledge and quickly accessible resources.

Leverage local knowledge with Australian Consultants

Our local Australian Consultants will work with you to understand your activities and offer solutions that simplify processes and enhance efficiencies, helping you to transform your operations. Valenta BPO’s Australian Consultants are passionate about delivering recommendations that are based on real-world experience and an in-depth understanding of the Australian business landscape.

Access your team 24/7 as we are a global operator

Our strong presence across geographies, backed by our efficient team of over 300 qualified and experienced professionals, helps us provide outsourcing solutions to hundreds of businesses across Australia, New Zealand, United Kingdom, United States, Canada, Hong Kong and Singapore.

We have a diverse understanding of business practices across regions. Our well-established delivery centres in India and Malaysia enable us to deliver 24/7 outsourcing solutions, of which we already have hundreds of businesses globally, including Fortune 500 companies, leveraging this advantage to overcome their staffing and resource challenges.

With our experience and global presence, Valenta BPO prides itself on the ability to understand in detail, the process dynamics of each business, and will put together a specific solution that meets your growth objectives.

Jayesh Kasim - Valenta BPO Australia

Jayesh Kasim talks about how Valenta BPO engages with businesses around process consulting, digital transformation and successful outsourcing.

Jayesh Kasim
Managing Director

Chetan Kasim - Valenta BPO Australia

Our goal is to be at the heart of the financial services industry as businesses expand across the globe.

Chetan Kasim
Chief Executive Officer

Our Differentiators

Multiple Service Delivery Centres

We have a global presence with offices in Australia, UK, and US, backed by well-staffed delivery centres in Bangalore, Vizag, Ahmadabad and Mohali in India, and Penang in Malaysia enabling us to support our clients 24×7.

Our resources as an extension of your team

Our resources are trained in the client’s business practices and processes and can act as a virtual extension of the team ensuring seamless delivery.

In-depth expertise

We have professionals with vast experience in various domains and a thorough knowledge of rules and compliance requirements in specific client regions

Secure Data

We work with clients across the globe and take the issue of data protection very seriously. We are an ISO 27001 and ISO 9001 certified company.

Customised solutions

We design solutions to meet specific client requirements and offer flexible engagement models. Our resources can be engaged full time/ part time, or on a transactional basis. We also offer dedicated teams that act like a virtual extension of the client’s team.

Wide range of services

Having the right process and technology in place is the key to successful outsourcing and that is what we specialise in.

Digital marketing

We believe in growing with our client and look beyond just service delivery. Our digital marketing service is aimed at increasing our clients’ business.

Our Journey