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Salesforce Consulting

ValentaBPO > Digital Transformation > Salesforce Consulting

Salesforce Consulting

Process Consulting, Digital Transformation and Outsourcing

In their quest to stay ahead of the competition businesses embrace the latest in IT infrastructure, and cloud based solutions are high on the list. Organisations are shifting most of their functioning across departments to the cloud, a move aimed at saving costs and physical space, while enhancing efficiency.

Salesforce is a leading provider cloud based products to businesses and offers solutions in the areas of CRM, business analysis, consulting, sales, account management, marketing, customer support, accounting, call centre management and more.

As Salesforce’s implementation partner, Valenta has a strong team of Salesforce consulting professionals with a deep understanding of the suite. With our Salesforce CRM, analytics or management experts, you are assured of an effective solution that exceeds your expectations.  Our services include training, implementation, customisation or any other specific solution you might require.

Our Process

Why Valenta's Salesforce Consulting?

Dedicated Team Members

We will allocate a dedicated team member and reporting manager to your business. Our reporting managers  oversee quality and service delivery.

No Lock In Contracts

Our contracts are simple with no lock-in terms.

ISO Certification

We are ISO 9001 certified for Quality Management Systems and ISO 27001 certified for Information Security.

Customised Solutions

At Valenta BPO we understand that every business is different. We can customise an outsourcing or captive solution to meet your requirements.

Dedicated Team Members

We will allocate a dedicated team member and reporting manager to your business. Our reporting managers  oversee quality and service delivery.

No Lock In Contracts

Our contracts are simple with no lock-in terms.

ISO Certification

We are ISO 9001 certified for Quality Management Systems and ISO 27001 certified for Information Security.

Customised Solutions

At Valenta BPO we understand that every business is different. We can customise an outsourcing or captive solution to meet your requirements.

Peace of Mind with Valenta BPO

24x7 Support

We have a global presence with offices in Australia, UK, and US, backed by well-staffed delivery centres in Bangalore, Vizag, Ahmadabad and Mohali in India, and Penang in Malaysia enabling us to support you 24×7.

Local Consultants

We have a team of Local Consultants in Australia who will provide the support and guidance you need to improve your business efficiencies and drive growth. Having a strong local presence allows us to provide the best business solutions for you as we understand the local business landscape.

Up to a 60% Cost Saving

On average, our Valenta BPO client's report a cost saving of up to 60% by outsourcing key services. Furthermore, recent survey's show that our client's do not believe they are compromising on the quality of outcomes, and are achieving business growth faster than otherwise would be possible.

Flexible Engagements

We design solutions to meet specific client requirements and offer flexible engagement models. Our resources can be engaged full time, part time, or on a transactional basis without lock-in contracts.

What do our client's say?

  • Since engaging Valenta, we’ve been able to take on a much higher work load. We’ve been able to bring someone into the team for a lower cost, but without compromising on that quality of work. Outsourcing has been a great solution compared to hiring somebody locally. It’s a lot more cost effective and it’s easy to do.

    Natalie Gillies and Clare Harding
    Arthur J Gallagher
  • Valenta has been great, because it allows us to expand and contract our operations, depending on the time of the year, very effortlessly and inexpensively. It’s allowed us to make decisions that we know we can scale quickly on because we know that Jayesh and the Valenta team will be there for us.

    John Pollock
    Financial Gravity

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