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Zoho Consulting

ValentaBPO > Digital Transformation > Zoho Consulting

Zoho Consulting

Enhance your operational efficiencies, processes and compliance

Towards staying ahead of the competition, enterprises have to constantly explore ways to achieve better productivity and performance. Considering a business’s dependency on IT infrastructure today, an integrated software platform is among the priorities that come to mind. Zoho is among the leading providers of integrated business solutions to enterprises large and small, helping them improve their efficiency and deliveries.

As a Zoho Vertical Partner, we have a high level of expertise in their entire suite of products, making us your best choice as Zoho One consultants. We work closely with you to understand your processes and requirements, and then design and implement an integrated solution that could include Zoho solutions in sales, marketing, support, enterprise level productivity, finance, CRM, HR, processes and more…

We can also implement specific Zoho products to address one particular requirement- like Zoho People for HR or Zoho Finance for financial solutions. We have implemented these solutions in businesses across domains, helping them streamline efforts across the enterprise for better efficiency.

Our experts do have a good understanding of various leading 3rd party solutions, businesses could already be using. In such cases, we will try and integrate these applications with the Zoho solution, though we recommend a solution suite from one provider for best integration and efficiency.

Zoho suite of solutions

Valenta is a Zoho Vertical Partner and we have a team with a high level of expertise, in the Zoho suite of solutions. We offer businesses Zoho solutions covering activities in marketing, sales, finance, CRM, enterprise level productivity, HR, support and more…

Foundation Blocks

Implementing Zoho in your organisation should include one of more of the following application:

Zoho Consulting Foundation Blocks - Valenta BPO Australia

Zoho Full Service Solutions

Our Zoho Experts help businesses build and implement custom Zoho solutions that are tailored to their business processes. Our full service solutions have helped businesses across verticals improve efficiencies, improve productivity and accelerate growth.

Our Process

Discuss Scope Document

To successfully implement Zoho within your business, it is essential to prepare a scope documents detailing your requirements. Click here for a sample scope document.

Proposal

We will provide you with a initial proposal detailing requirements, estimated timelines and estimates costs.

Business Discovery Sessions

During the Onsite discovery meeting we analyse, document & understand the objective of each of your processes to design & build your bespoke solution.

Show prototype

Based on the discovery session, we will build you a prototype and ensure our alignment.

Project Sign off

Based on the discovery session, we will present you with the final proposal for sign off.

Design Architecture

We will commence designing the architecture for your bespoke solution including dashboards & auto-schedule reports.

Data Migration

We will map your existing data to the designed architecture to ensure all the data is migrated successfully.

Build Process

We will build and enhance all your workflows & process automation with greater functionality.

User Acceptance Testing

We will collaborate with your key stakeholders for process walk through & complete system testing.

Training

We will roll out a training program for all system users to ensure they are well equipped prior to system go-live

On-Site implementation

We will deploy the system in your environment and go-live.

On-going support

We will commence ongoing maintenance support as required by your business.

Benefit realisation

Benefit realization – We will work with your key stake holders to identify the benefits

Annual Review

Business requirements change from time to time. During our annual review, we do gap analysis and ensure the system is still adequate to meet the business requirements.

Zoho Function Specific Solutions

Whether you are looking for the Zoho integrated suite or a function-specific solution like Zoho People or Zoho Finance, our Zoho One consultants can help you setup, train, and customize the solution to ensure you get the best from your implementation.

Zoho Onboarding

Our Zoho consultants possess vast expertise across the entire product spectrum and as such can help you quickly set-up any Zoho product properly, bringing out the full potential of your solution.

Zoho Training

Our Zoho consultants can hold workshops or all day training programs to quickly get your team familiar with all the aspects of your solution so as to maximise its effectiveness.

Building Workflows

Given the rapid pace of business, automating workflows is crucial for maintaining high productivity and the competitive edge. Our Zoho Consultants are well versed in building workflows for different industries and custom designs them based on your business requirements.

Designing Reports

Reports are essential to understand the current scenario so as to make better decisions. Our Zoho experts can help design custom reports that give a comprehensive and detailed insights into your business.

Designing Dashboard

It is always more efficient to have all the vital information, updated frequently, on one screen. As such properly customising your dashboard to your business processes and needs improves productivity and ensures nothing slips through the cracks.

Providing Business Insights

In order to make the right decision it is first necessary to have the right data. Our Zoho Consultants can help you identify and automate the process of collecting the vital data needed for making insightful business decisions.

Providing Business Analytics

Moving forward in any business is difficult without first understanding where you currently stand. Zoho provides deep business analytics and our Zoho experts can help you make the most of it.

Using Artificial Intelligence

Zoho products come with intuitive AI which helps make numerous processes more efficient. Our Zoho experts can help you bring out the full potential of you AI leading to better productivity and improved processes.

Designing Client Portal

While processes definitely improve when your clients are on the same platform, getting them to use it effectively is difficult unless their interface is easy to use and improves their efficiencies. Our Zoho consultants will help custom design your client portals to simplify processes and maximise effectiveness.

Designing Processes

The main goal of any Zoho product is improving processes and this can be done more effectively by those with a through understanding of the product. Our Zoho consultants partner closely to first understand your processes from all stakeholder angles and then design efficient processes within your product.

Integrations with other Zoho Apps

While integrating your Zoho solution with other Zoho applications can seem straightforward, incorrectly doing so can lead to your solution not being able to realise its full potential. Our Zoho developers possess vast expertise in integrating Zoho applications across verticals and can have you up and running in minimal time.

Integrations with Third Party Apps

A smart solution is one that integrates seamlessly into your existing business processes. Our experienced Zoho developers possess vast expertise in Zoho CRM integration and can quickly get your third party software intuitively working with Zoho.

Zoho Pricing

We work on fixed priced projects or hourly rates.

Hourly rates:

Principal Consultant      – $3,500 per day

Senior Consultant  –      $1,800 per day or $250 per hour

Senior Developer –      $1,000 per day or $150 per hour

Junior Developer –      $80/hour

Admin assistant –      $30/hour

Why Valenta's Zoho Consulting?

ZOHO Vertical Partner

We are a Zoho vertical partner which translates to a deep understanding of the entire range of Zoho solutions, enabling us to offer customised solutions.

Rich experience

Our expertise on the ZOHO suite is deep and comprehensive, positioning us best to offer innovative solutions for businesses across domains.

Key Insights

Our Zoho consultants possess deep understanding of business processes from the perspectives of various stakeholders – employees, management, and end-clients. This enables us to offer solutions that are high performing and effective.

Well integrated solutions

The Zoho solutions integrations expertise coupled with expertise on third party applications enables us to deliver solutions that are well integrated and seamless in their functioning. Our solutions also provide crucial business insights through dashboards and automated reports.

ZOHO Vertical Partner

We are a Zoho vertical partner which translates to a deep understanding of the entire range of Zoho solutions, enabling us to offer customised solutions.

Rich experience

Our expertise on the ZOHO suite is deep and comprehensive, positioning us best to offer innovative solutions for businesses across domains.

Key Insights

Our Zoho consultants possess deep understanding of business processes from the perspectives of various stakeholders – employees, management, and end-clients. This enables us to offer solutions that are high performing and effective.

Well integrated solutions

The Zoho solutions integrations expertise coupled with expertise on third party applications enables us to deliver solutions that are well integrated and seamless in their functioning. Our solutions also provide crucial business insights through dashboards and automated reports.

Peace of Mind with Valenta BPO

24x7 Support

We have a global presence with offices in Australia, UK, and US, backed by well-staffed delivery centres in Bangalore, Vizag, Ahmadabad and Mohali in India, and Penang in Malaysia enabling us to support you 24×7.

Local Consultants

We have a team of Local Consultants in Australia who will provide the support and guidance you need to improve your business efficiencies and drive growth. Having a strong local presence allows us to provide the best business solutions for you as we understand the local business landscape.

Up to a 60% Cost Saving

On average, our Valenta BPO client's report a cost saving of up to 60% by outsourcing key services. Furthermore, recent survey's show that our client's do not believe they are compromising on the quality of outcomes, and are achieving business growth faster than otherwise would be possible.

Flexible Engagements

We design solutions to meet specific client requirements and offer flexible engagement models. Our resources can be engaged full time, part time, or on a transactional basis without lock-in contracts.

What do our client's say?

  • Since engaging Valenta, we’ve been able to take on a much higher work load. We’ve been able to bring someone into the team for a lower cost, but without compromising on that quality of work. Outsourcing has been a great solution compared to hiring somebody locally. It’s a lot more cost effective and it’s easy to do.

    Natalie Gillies and Clare Harding
    Arthur J Gallagher
  • Valenta has been great, because it allows us to expand and contract our operations, depending on the time of the year, very effortlessly and inexpensively. It’s allowed us to make decisions that we know we can scale quickly on because we know that Jayesh and the Valenta team will be there for us.

    John Pollock
    Financial Gravity

Case Study

01.

Berkshire Hathaway Company

02.

US Financial Services Business

03.

Australian Technology Business

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