fbpx
ValentaBPO > Industries > Consumer Goods

Valenta BPO is highly experienced and adaptable for businesses operating within the consumer goods industry. With increasing production costs and tighter margins, outsourcing with Valenta can improve profit margins, with reduced staffing costs of up to 60%.

Our specialist teams are available 24/7, providing you with operational and administrative support second-to-none. With both small businesses and large enterprises, we are able to scale as required and can easily ramp up or scale down resources as your business requires.

Valenta's Consumer Goods Solutions

Finance & Accounting
  • Procure to Pay
  • Order to Cash
  • Record to Report
Customer Experience
  • Trade promotions management
  • Customer relationship management
  • Loyalty programs
  • Order management
Analytics
  • Research planning
  • Supply chain and merchandising
  • Consumer analytics
  • Research
  • Customer analysis
Human Resources
  • Payroll administration
  • Full cycle recruitment
  • Employment screening
  • Candidate sourcing
  • Pensions and employee benefits
  • Workforce management
  • Employee engagement
Supply Chain Management
  • Sourcing & procurement
  • Demand & supply planning
  • Logistics management
  • Operations support
  • Inventory management

Sales & Marketing

Pre-Sales
  • Targeted marketing
  • Campaign management
  • Customer management
  • Proposal management
  • Admin support
Sales
  • Data management
  • Order receipt and entry
  • Order admin and fulfillment
  • Customer invoicing and billing
  • Order analytics
Post Sales
  • Warranty management
  • Service management
  • Spare parts management
  • Maintenance repair
  • Operations

Who we work with

Wholesalers

Distributors

Retailers

Importers & Exporters

What do our client's say?

  • Since engaging Valenta, we’ve been able to take on a much higher work load. We’ve been able to bring someone into the team for a lower cost, but without compromising on that quality of work. Outsourcing has been a great solution compared to hiring somebody locally. It’s a lot more cost effective and it’s easy to do.

    Natalie Gillies and Clare Harding
    Arthur J Gallagher
  • Valenta has been great, because it allows us to expand and contract our operations, depending on the time of the year, very effortlessly and inexpensively. It’s allowed us to make decisions that we know we can scale quickly on because we know that Jayesh and the Valenta team will be there for us.

    John Pollock
    Financial Gravity

Book Free Consultation

Software Expertise

Other Industrial Services

Streamline your processes and improve the customer service experience by outsourcing with Valenta BPO. Remain focused on …Read More

Focus on your core manufacturing activities, while Valenta BPO manages your administrative services from payroll….Read More

At Valenta, we offer a variety of services across the tourism and hospitality industries that enable our clients to gain …Read More

+