Medical Billing Old

ValentaBPO > Outsourcing > Medical Billing Old

Medical Billing

Streamline your medical processes and boost efficiencies

Valenta BPO specialises in providing a wide range of back-office support services to NDIS providers, through administration, claims, and bookkeeping, eliminating the need for you to recruit resources.

We understand your process and will work with you every step of the way to understand your goals and objectives. Our virtual service delivery teams will act as an extension of your local office, providing seamless support.

We have highly trained staff and workflow processes that will increase revenue streams and relieve your administrative burdens, allowing you to free up time for the important parts of your practice. Join other NDIS providers who benefit from these outsourcing solutions.


Valenta BPO offers Allied Healthcare Professionals the following support:

  • Preparation of service agreements and service bookings
  • Online form creation
  • Document template creation
  • Appointment scheduling
  • Follow ups
  • Managing client wait lists
  • Managing CRM systems
NDIS Claims
  • Bulk upload csv files from timesheets or contractor invoices
  • Upload csv to portal
  • Individual claims in portal
  • Error checking and rectifying for claims to be approved
  • Client invoices for Self-Managed (in Xero)
  • Processing invoices to NDIS
  • Processing invoices to Plan Manager
  • Sending invoices to clients
  • Invoicing
  • Reconciliations
  • Payroll processing
  • PAYG and superannuation compliance
  • Accounts receivable and payable
  • BAS preparation and lodgment
  • Debtor management
  • Tax returns
  • Month and year end reconciliations and reporting

Why Valenta’s Medical Billing ?

Extension of Your Team

Our Medical Billing specialists can act as dedicated resources trained in your processes and practices ensuring they deliver effectively in competitive environments.


Our team is highly experienced and understand the need for accuracy and speed within the medical industry.

ISO Certification

We are ISO 9001 certified for Quality Management Systems and ISO 27001 certified for Information Security.

Software Expertise

We have extensive experience across a large range of platforms, and will seamlessly work with your business systems.

Peace of Mind with Valenta BPO

24x7 Support

We have a global presence with offices in Australia, UK, and US, backed by well-staffed delivery centres in Bangalore, Vizag, Ahmadabad and Mohali in India, and Penang in Malaysia enabling us to support you 24×7.

Local Managing Partners

We have a team of Local Managing Partners in Australia who will provide the support and guidance you need to improve your business efficiencies and drive growth. Having a strong local presence allows us to provide the best business solutions for you as we understand the local business landscape.

Eliminate Hiring & Administration Costs

At Valenta BPO we offer outsourcing solutions that eliminate the need for you to invest in IT, HR, payroll, account management, and admin tasks. On average, our Valenta BPO clients' who outsource report a cost saving of up to 60%.

Flexible Engagements

We design solutions to meet specific client requirements and offer flexible engagement models. Our resources can be engaged full-time, part-time, or on a transactional basis.

Valenta's Medical Billing Solutions

Pricing - Percentage Model:

For Billing Processed

$0 - $100,000
5% + GST

For Billing Processed

$100,000 - $500,000
4% + GST

For Billing Processed

$500,000 and above
3% + GST

Pricing – Fixed Fee:


AUD 2,000 + GST


AUD 1,000 + GST

What do our client's say?

  • I’ve been really impressed with the technical capabilities of the Paraplanner’s we’re using at Valenta, and also with regard to the quickness of the turnaround times with our plans. Previously, we would have had to wait for one to two weeks minimum before we had completed plans from our previous outsourced service. With Valenta, we have a turnaround of one to two business days. This is excellent for our business, as we can see clients quickly and provide them with timely advice. And our Paraplanner’s work ethic is fantastic. We have found Valenta’s service to be very professional, very capable and very timely. As a result, it’s increased our productivity and reduced our bottom line. We’ve had some very good cost savings with our outsourcing arrangement with Valenta. We found their cost is very competitive compared to the market which has benefited our bottom line.

    Tommy Laskaris
  • The biggest problem we had was holding an employee (Paraplanner) long-term and then seeing them go. If we outsourced that, then we wouldn’t have a permanent employee that was on the books for sick leave and annual leave. To have somebody trained in that role, and it’s not our responsibility anymore was a great benefit. Outsourcing makes the business more efficient. We also deliver greater service to our existing client base.

    Steve King
    CFL Financial
  • In 2017 RI Advice Alderley was one of the practices that were recognised by Barrons Media and the Australian Newspaper as being one of the Top 50 Advises in Australia. Valenta is definitely part of the team that helped us achieve that outcome. We just love working with Valenta and the people they have working with us. We work with Fatan in Malaysia. She’s absolutely fantastic; she shows initiative and she knows what she’s doing. We’ve really enjoyed the Valenta experience. We have a great relationship with our team. We appreciate the flexible hours; the fact we can be doing something else and they are in the background getting our work-ready is great.

    Bert Dugdale
    RI Advice Alderley
  • Since engaging Valenta, we’ve been able to take on a much higher work load. We’ve been able to bring someone into the team for a lower cost, but without compromising on that quality of work. Outsourcing has been a great solution compared to hiring somebody locally. It’s a lot more cost effective and it’s easy to do.

    Natalie Gillies and Clare Harding
    Arthur J Gallagher
  • Valenta has been great, because it allows us to expand and contract our operations, depending on the time of the year, very effortlessly and inexpensively. It’s allowed us to make decisions that we know we can scale quickly on because we know that Jayesh and the Valenta team will be there for us.

    John Pollock
    Financial Gravity
  • What I was really impressed with, was that not only do you get that dedicated resource, you also have a manager that reviews all of their work, and all included in the price. Overall I’ve been really happy with the process and it’s helping me live my dream, which is to work from home and not have any staff in the office.

    Tim Charles
    Charles Accountancy

Book Free Medical Billing Consultation

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