Valenta BPO specialises in providing a wide range of back-office support services to NDIS providers, through administration, claims, and bookkeeping, eliminating the need for you to recruit resources.
Are you getting lost in paperwork requirements for NDIS? Do you struggle with time to write service agreements? Are NDIS payments being rejected and you don’t have time to follow up?
If you answered yes to any of these questions, we have a streamlined time-saving solution available. We understand your process and will work with you every step of the way to understand your goals and objectives. Our virtual service delivery teams will act as an extension of your local office, providing seamless support.
We have highly trained staff and workflow processes that will increase revenue streams and relieve your administrative burdens, allowing you to free up time for the important parts of your practice. Join other NDIS providers who benefit from these outsourcing solutions.
Valenta BPO offers the following support:
Preparation of service agreements
Service bookings on the NDIS portal
Managing CRM systems
Online form creation
Document template creation
Managing client wait lists
Processing invoices on NDIS Portal for Agency Managed
Processing invoices to Plan Managers for Plan Managed
Client invoices for Self-Managed
Error checking and rectifying for claims to be approved
Payroll processing (staff and contractors)
PAYG and superannuation compliance
Accounts receivable and payable
BAS preparation and lodgement
Month and year end reconciliations and reporting
Why Valenta’s NDIS?
We create a customised dashboard for your business with key metrics for you, which will enable you to quickly understand your businesses performance.
Our team is highly experienced and understand the need for accuracy and speed within the medical industry.
We are ISO 9001 certified for Quality Management Systems and ISO 27001 certified for Information Security.
We have extensive experience across a large range of platforms, and will seamlessly work with your business systems.
Peace of Mind with Valenta BPO
We have a global presence with offices in Australia, UK, and US, backed by well-staffed delivery centres in Bangalore, Vizag, Ahmadabad and Mohali in India, and Penang in Malaysia enabling us to support you 24×7.
Local Managing Partners
We have a team of Local Managing Partners in Australia who will provide the support and guidance you need to improve your business efficiencies and drive growth. Having a strong local presence allows us to provide the best business solutions for you as we understand the local business landscape.
Eliminate Hiring & Administration Costs
At Valenta BPO we offer outsourcing solutions that eliminate the need for you to invest in IT, HR, payroll, account management, and admin tasks. On average, our Valenta BPO clients' who outsource report a cost saving of up to 60%.
We design solutions to meet specific client requirements and offer flexible engagement models. Our resources can be engaged full-time, part-time, or on a transactional basis.
12 Point Practice Health Check
Evaluate the health of your NDIS processes
Identify opportunities in your practice for growth
A Speech Pathology clinic with 7 staff struggled with their day-to-day workload without any time to explore new business opportunities or for the owner to prioritise participants. Valenta's resources streamlined their workflows and provided the owner with the opportunity to focus on more important activities.