NDIS Administration

ValentaBPO > Outsourcing > NDIS Administration

NDIS Administration

Streamline your medical processes and boost efficiencies

Valenta BPO specialises in providing a wide range of back-office support services to NDIS providers, through administration, claims, and bookkeeping, eliminating the need for you to recruit resources.

Are you getting lost in paperwork requirements for NDIS?
Do you struggle with time to write service agreements?
Are NDIS payments being rejected and you don’t have time to follow up?

If you answered yes to any of these questions, we have a streamlined time-saving solution available. We understand your process and will work with you every step of the way to understand your goals and objectives. Our virtual service delivery teams will act as an extension of your local office, providing seamless support.

We have highly trained staff and workflow processes that will increase revenue streams and relieve your administrative burdens, allowing you to free up time for the important parts of your practice. Join other NDIS providers who benefit from these outsourcing solutions.

Valenta BPO offers the following support:

  • Preparation of service agreements
  • Service bookings on the NDIS portal
  • Appointment scheduling
  • Follow ups
  • Managing CRM systems
  • Online form creation
  • Document template creation
  • Managing client wait lists
NDIS Claims
  • Processing invoices on NDIS Portal for Agency Managed
  • Processing invoices to Plan Managers for Plan Managed
  • Client invoices for Self-Managed
  • Error checking and rectifying for claims to be approved
  • Invoicing
  • Reconciliations
  • Payroll processing (staff and contractors)
  • PAYG and superannuation compliance
  • Accounts receivable and payable
  • BAS preparation and lodgement
  • Debtor management
  • Month and year end reconciliations and reporting

Proof Of Concept

Reduce billing from 2 mins to 7 seconds.
ProcessManual time entry (Average)Automation time entry (Average)
Entering single patient details55 Seconds4 Seconds
Entering single provider details30 Seconds2 Seconds
Entering single insurance details25 Seconds1 Second
Expense Reduction Automation, Valenta BPO

Invoice Extraction Proof of Concept

Medical Billing Automation, Valenta BPO

Medical Billing Data Entry Proof of Concept

Why Valenta’s NDIS?


We create a customised dashboard for your business with key metrics for you, which will enable you to quickly understand your businesses performance.


Our team is highly experienced and understand the need for accuracy and speed within the medical industry.

ISO Certification

We are ISO 9001 certified for Quality Management Systems and ISO 27001 certified for Information Security.

Software Expertise

We have extensive experience across a large range of platforms, and will seamlessly work with your business systems.

Boost Revenue

through streamlined operations with a

FREE Operational Analysis

Valued at $5,000

Peace of Mind with Valenta BPO

24x7 Support

We have a global presence with offices in Australia, UK, and US, backed by well-staffed delivery centres in Bangalore, Vizag, Ahmadabad and Mohali in India, and Penang in Malaysia enabling us to support you 24×7.

Local Managing Partners

We have a team of Local Managing Partners in Australia who will provide the support and guidance you need to improve your business efficiencies and drive growth. Having a strong local presence allows us to provide the best business solutions for you as we understand the local business landscape.

Eliminate Hiring & Administration Costs

At Valenta BPO we offer outsourcing solutions that eliminate the need for you to invest in IT, HR, payroll, account management, and admin tasks. On average, our Valenta BPO clients' who outsource report a cost saving of up to 60%.

Flexible Engagements

We design solutions to meet specific client requirements and offer flexible engagement models. Our resources can be engaged full-time, part-time, or on a transactional basis.

12 Point Practice Health Check

  • Evaluate the health of your NDIS processes
  • Identify opportunities in your practice for growth
  • Minimise administrative burdens

Valenta's NDIS Solutions

Dedicated Full time NDIS Admin

40 Hours Per Week

$2,500/per month

Dedicated Part time NDIS Admin

20 Hours Per Week

$1,250/per month

Dedicated NDIS Admin

10 Hours Per Week

$625/per month

Case Studies

Medical Administration - Case Study
A Speech Pathology clinic with 7 staff struggled with their day-to-day workload without any time to explore new business opportunities or for the owner to prioritise participants. Valenta's resources streamlined their workflows and provided the owner with the opportunity to focus on more important activities.

Book Free NDIS Consultation

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